Unfortunately, due to the nature of the business that we transact (electronic templates and services), we will not be providing refunds.
https://ultmeche.com uses Shopify as its payment processor, therefore all transactions are backed up by the official return policy of Shopify. Shopify will, at its discretion, encourage their Buyers and Sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center or if you encounter non-permitted usage on the Site, users can contact Shopify’s Customer Support department for assistance here. For more information about disputes, Order cancellations and refunds please refer to Shopify’s Payment Terms.